Aspire
                                                                            leaf
                                                                            icon_RGB
                                                                            w_white
                                                                            icon
                                                                            outline_300ppi

FieldRoutes Partner Marketplace

Fuel your growth with trusted partners who share your passion for success

header LoyaltyLoop image

Get Google reviews and feedback to drive growth!

Integrated with FieldRoutes, LoyaltyLoop is a full customer experience (CX) platform that automatically gathers customer feedback, drives Google reviews, and generates new sales opportunities.  

What We Do

LoyaltyLoop is the easy way to drive feedback and reviews.

LoyaltyLoop is an online review management software platform that aims to help businesses deliver exceptional customer experiences, that in turns makes you stronger and more profitable. Integrated with FieldRoutes, LoyaltyLoop automatically engages customers at the right time, following a recent service transaction, using short pulse surveys sent by email or text.  The survey gathers valuable insights, tracks your Net Promoter Score, generates testimonials for your marketing, gets Google reviews, and identifies more sales opportunities.  

Features

Get Customer Feedback

LoyaltyLoop regularly gathers valuable insight from your customers following a transaction or experience, via email or SMS. Discover which customers are loyal and which are not, and take action to convert unhappy customers into loyal customers. 

Manage Loyalty

Customer experience (CX) management that tracks your Net Promoter Score (NPS®) and benchmarks your performance to others. Quickly identify and proactively manage customers with bad experiences, before it could make it online and hurt your reputation. 

Get Online Reviews

Loyal customers can be your best advocates. Online reviews they post on Google, Facebook and other review sites can strongly influence others. Automatically encourage customers to post reviews to promote your business to others. 

Increase Sales

Loyal customers are more likely to give you more business, refer friends to you, and are typically your most profitable customers. Automatically discover new business with your existing customers, and solicit referrals to new prospects. 

FieldRoutes Integration

Leveraging the LoyaltyLoop-FieldRoutes integration, your customer contacts (i.e., customers to be surveyed) will be sent automatically to your LoyaltyLoop account. There are no reports to run, no manual uploads, no reports to send.

Media

  • LoyaltyLoop Overview

Testimonials

  • Linda M
    Owner

    I just referred someone to you. Your product and service is great. Responses have helped us become a much better company and we now excel at customer service. The referrals are awesome and the reviews are amazing. I can honestly say we are so good and our reviews show it. We are getting many calls that we might have missed before from potential clients looking for someone they can trust.
  • Mike M
    Owner

    A very efficient process for obtaining customer feedback, soliciting reviews, and asking for referrals.
  • Jim M
    Owner

    We have been very satisfied with LoyaltyLoop. The responses we get from our customers are gratifying. When we hear that we've missed the mark, we can respond quickly to resolve the issue. I highly recommend LoyaltyLoop for companies that need a customer feedback loop.

Resources

FAQ

Yes!  Subscribe to LoyaltyLoop Promoter Plan with FieldRoutes Integration here, and receive your first full 3-months of service at 50% off!