# LoyaltyLoop
> Get Google reviews, track Net Promoter Score, and generate leads with LoyaltyLoop's customer experience (CX) platform with FieldRoutes integration.

Canonical page: https://marketplace.fieldroutes.com/partners/loyaltyloop
Marketplace: FieldRoutes - Marketplace
Last updated: 2026-04-27
Logo: https://assets.partnerfleet.app/cdg1huav53v059vf6pk5qms4dtm9

## At a glance
- FieldRoutes Partner Type : [FieldRoutes Integrations](https://marketplace.fieldroutes.com/t/partner-types/integrations), [FieldRoutes Marketing Solutions](https://marketplace.fieldroutes.com/t/partner-types/marketing-solutions)
- Pricing: Pilot Plan with FieldRoutes Integration, Promoter Plan with FieldRoutes Integration, Premier Plan with FieldRoutes Integration
- Website: [loyaltyloop.com](https://loyaltyloop.com/)

## Call to actions
- **Contact Us** — submit the contact form on https://marketplace.fieldroutes.com/partners/loyaltyloop

## About
LoyaltyLoop is the easy way to drive feedback and reviews.LoyaltyLoop is an online review management software platform that aims to help businesses deliver exceptional customer experiences, that in turns makes you stronger and more profitable. Integrated with FieldRoutes, LoyaltyLoop automatically engages customers at the right time, following a recent service transaction, using short pulse surveys sent by email or text.  The survey gathers valuable insights, tracks your Net Promoter Score, generates testimonials for your marketing, gets Google reviews, and identifies more sales opportunities.  

## Features
- **Get Customer Feedback** — LoyaltyLoop regularly gathers valuable insight from your customers following a transaction or experience, via email or SMS. Discover which customers are loyal and which are not, and take action to convert unhappy customers into loyal customers. 
- **Manage Loyalty** — Customer experience (CX) management that tracks your Net Promoter Score (NPS®) and benchmarks your performance to others. Quickly identify and proactively manage customers with bad experiences, before it could make it online and hurt your reputation. 
- **Get Online Reviews** — Loyal customers can be your best advocates. Online reviews they post on Google, Facebook and other review sites can strongly influence others. Automatically encourage customers to post reviews to promote your business to others. 
- **Increase Sales** — Loyal customers are more likely to give you more business, refer friends to you, and are typically your most profitable customers. Automatically discover new business with your existing customers, solicit referrals to new prospects, and automatically identify dormant accounts and automatically engage them to renew sales. 
- **FieldRoutes Integration** — Leveraging the LoyaltyLoop-FieldRoutes integration, your customer contacts (i.e., customers to be surveyed) will be sent automatically to your LoyaltyLoop account. There are no reports to run, no manual uploads, no reports to send.

## Screenshots
- [LoyaltyLoop Overview (video)](https://player.vimeo.com/video/344905047?app_id=122963)

## Testimonials
- "I just referred someone to you. Your product and service is great. Responses have helped us become a much better company and we now excel at customer service. The referrals are awesome and the reviews are amazing. I can honestly say we are so good and our reviews show it. We are getting many calls that we might have missed before from potential clients looking for someone they can trust." — Linda M, Owner
- "A very efficient process for obtaining customer feedback, soliciting reviews, and asking for referrals." — Mike M, Owner
- "We have been very satisfied with LoyaltyLoop. The responses we get from our customers are gratifying. When we hear that we've missed the mark, we can respond quickly to resolve the issue. I highly recommend LoyaltyLoop for companies that need a customer feedback loop." — Jim M, Owner

## Pricing
- **Pilot Plan with FieldRoutes Integration** — $117  per month (paid monthly). *** PROMO, 50% Off Your 1st 3 Full Months *** Simple customer experience survey with Net Promoter Score pulse survey and auto encouragement for Google Reviews. $360 one-time setup fee.
- **Promoter Plan with FieldRoutes Integration** — $176  per month (paid monthly). *** PROMO, 50% Off Your 1st 3 Full Months *** Complete customer experience platform with Net Promoter Score pulse survey and auto encouragement for Google Reviews, Testimonials, and Leads and Referrals. $360 one-time setup fee.
- **Premier Plan with FieldRoutes Integration** — $235 per month (paid monthly). *** PROMO, 50% Off Your 1st 3 Full Months *** Complete customer experience platform with Net Promoter Score pulse survey and auto encouragement for Google Reviews, Testimonials, and Leads and Referrals, auto-dormant account detection and engagement. $425 one-time setup fee.

## Resources
- [Learn about the LoyaltyLoop-FieldRoutes Integration](https://loyaltyloop.com/appview/loyaltyloop-fieldroutes-integration.html)

## FAQs
### Do you offer any promos for FieldRoutes users?
Yes!  Subscribe to LoyaltyLoop with FieldRoutes Integration here, and receive your first full 3-months of service at 50% off!