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Get Google reviews and feedback to drive growth!

Integrated with FieldRoutes, LoyaltyLoop is a full customer experience (CX) platform that automatically gathers customer feedback, drives Google reviews, and generates new sales opportunities.  

What We Do

LoyaltyLoop is the easy way to drive feedback and reviews.

LoyaltyLoop is an online review management software platform that aims to help businesses deliver exceptional customer experiences, that in turns makes you stronger and more profitable. Integrated with FieldRoutes, LoyaltyLoop automatically engages customers at the right time, following a recent service transaction, using short pulse surveys sent by email or text.  The survey gathers valuable insights, tracks your Net Promoter Score, generates testimonials for your marketing, gets Google reviews, and identifies more sales opportunities.  

Features

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Get Customer Feedback

LoyaltyLoop regularly gathers valuable insight from your customers following a transaction or experience, via email or SMS. Discover which customers are loyal and which are not, and take action to convert unhappy customers into loyal customers. 

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Manage Loyalty

Customer experience (CX) management that tracks your Net Promoter Score (NPS®) and benchmarks your performance to others. Quickly identify and proactively manage customers with bad experiences, before it could make it online and hurt your reputation. 

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Get Online Reviews

Loyal customers can be your best advocates. Online reviews they post on Google, Facebook and other review sites can strongly influence others. Automatically encourage customers to post reviews to promote your business to others. 

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Increase Sales

Loyal customers are more likely to give you more business, refer friends to you, and are typically your most profitable customers. Automatically discover new business with your existing customers, solicit referrals to new prospects, and automatically identify dormant accounts and automatically engage them to renew sales. 

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FieldRoutes Integration

Leveraging the LoyaltyLoop-FieldRoutes integration, your customer contacts (i.e., customers to be surveyed) will be sent automatically to your LoyaltyLoop account. There are no reports to run, no manual uploads, no reports to send.

Media

  • LoyaltyLoop Overview

Testimonials

  • Linda M
    Owner

    I just referred someone to you. Your product and service is great. Responses have helped us become a much better company and we now excel at customer service. The referrals are awesome and the reviews are amazing. I can honestly say we are so good and our reviews show it. We are getting many calls that we might have missed before from potential clients looking for someone they can trust.

  • Mike M
    Owner

    A very efficient process for obtaining customer feedback, soliciting reviews, and asking for referrals.

  • Jim M
    Owner

    We have been very satisfied with LoyaltyLoop. The responses we get from our customers are gratifying. When we hear that we've missed the mark, we can respond quickly to resolve the issue. I highly recommend LoyaltyLoop for companies that need a customer feedback loop.

Pricing

Pilot Plan with FieldRoutes Integration

$117 per month (paid monthly)

*** PROMO, 50% Off Your 1st 3 Full Months *** Simple customer experience survey with Net Promoter Score pulse survey and auto encouragement for Google Reviews. $360 one-time setup fee.
  • See all the features on our FieldRoutes pricing page below.

Promoter Plan with FieldRoutes Integration

$176 per month (paid monthly)

*** PROMO, 50% Off Your 1st 3 Full Months *** Complete customer experience platform with Net Promoter Score pulse survey and auto encouragement for Google Reviews, Testimonials, and Leads and Referrals. $360 one-time setup fee.
  • See all the features on our FieldRoutes pricing page below.

Premier Plan with FieldRoutes Integration

$235per month (paid monthly)

*** PROMO, 50% Off Your 1st 3 Full Months *** Complete customer experience platform with Net Promoter Score pulse survey and auto encouragement for Google Reviews, Testimonials, and Leads and Referrals, auto-dormant account detection and engagement. $425 one-time setup fee.
* The pricing here is for display purposes only. You should contact the partner for the most up to date and correct pricing information. We do not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 01 Jul, 2025 12:00AM

Resources

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Learn about the LoyaltyLoop-FieldRoutes Integration

LoyaltyLoop-FieldRoutes Integration

FAQ

Yes!  Subscribe to LoyaltyLoop with FieldRoutes Integration here, and receive your first full 3-months of service at 50% off!